Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies contain information that is transferred to your computer or mobile device. They help us recognize you when you return to our website and remember your preferences.

There are different types of cookies:

• Session cookies: These are temporary cookies that remain on your device until you leave the website
• Persistent cookies: These remain on your device for a set period or until you delete them
• First-party cookies: Set by the website you're visiting
• Third-party cookies: Set by a different website than the one you're visiting

How We Use Cookies

TicketMine.ai uses cookies for several important reasons:

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and remember your preferences. The website cannot function properly without these cookies.

Examples include:

• Session management cookies
• Security cookies
• Load balancing cookies
• User interface customization

Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

We use:

• Google Analytics: To track website usage and gather insights about visitor behavior
• Performance monitoring: To identify and fix technical issues

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Examples include:

• Language preferences
• Region selection
• User interface customizations
• Form data retention

Third-Party Cookies

ome cookies on our website are set by third-party services. We use the following third-party services that may set cookies:

Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information about how visitors use our site.

Cookies set by Google Analytics:

• _ga: Distinguishes unique users
• _ga_*: Used to persist session state
• _gid: Distinguishes unique users
• _gat: Used to throttle request rate

For more information about Google Analytics cookies, please visit: Google Analytics Cookie Usage

reCAPTCHA

We use Google reCAPTCHA to protect our forms from spam and abuse. reCAPTCHA may set cookies to verify that interactions are legitimate.

Cookie Categories

• Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable basic functions and security features. You cannot opt out of these cookies.

Session Cookies

• Purpose: Maintain your session while browsing
• Duration: Session (deleted when you close your browser)
• Why we use it: Essential for keeping you logged in and maintaining your preferences during your visit

Security Cookies

• Purpose: Protect against security threats and unauthorized access
• Duration: Session (deleted when you close your browser)
• Why we use it: Critical for website security and preventing malicious attacks

Load Balancer Cookies

• Purpose: Distribute traffic efficiently across our servers
• Duration: Session (deleted when you close your browser)
• Why we use it: Ensures optimal website performance and reliability

Analytics Cookies

These cookies help us understand how our website is being used and how we can improve it. You can opt out of these cookies through your preferences.

Google Analytics (_ga)

• Purpose: Distinguish unique users and track website usage patterns
• Duration: 2 years
• Provider: Google Analytics
• Why we use it: Helps us understand which pages are most popular and how users navigate our site

Google Analytics (_gid)

• Purpose: Distinguish unique users for shorter-term analysis
• Duration: 24 hours
• Provider: Google Analytics
• Why we use it: Provides daily insights into user behavior and site performance

Google Analytics (_gat)

• Purpose: Throttle request rate to prevent overloading our analytics
• Duration: 1 minute
• Provider: Google Analytics
• Why we use it: Ensures our analytics data collection doesn't impact site performance

Functional Cookies

These cookies enable enhanced functionality and remember your preferences. You can manage these through your cookie preferences.

Cookie Consent Preferences

• Purpose: Remember your cookie consent choices
• Duration: 1 year
• Why we use it: Prevents us from asking for your cookie preferences repeatedly

Language Preference

• Purpose: Remember your selected language setting
• Duration: 1 year
• Why we use it: Automatically displays the site in your preferred language on return visits

Theme and Display Preferences

• Purpose: Remember your display preferences and customizations
• Duration: 1 year
• Why we use it: Maintains your preferred viewing experience across sessions

Marketing and Advertising Cookies (If Applicable)

Currently, TicketMine.ai does not use marketing or advertising cookies. If we introduce these in the future, we will:

• Update this policy to reflect the changes
• Request your explicit consent before placing any marketing cookies
• Provide clear information about what data is collected and how it's used
• Give you easy options to opt out at any time

Third-Party Cookies

Some cookies on our website are set by third-party services that we use:

Google Analytics Cookies

• Provider: Google LLC
• Purpose: Web analytics and user behavior tracking
• Data collected: Anonymous usage statistics, page views, session duration
• Your control: You can opt out through our cookie banner or use Google's opt-out tools
• Privacy policy: Google Analytics Privacy Policy

reCAPTCHA Cookies (When Present)

• Provider: Google LLC
• Purpose: Distinguish between human users and automated bots
• Data collected: Browser information, mouse movements, interaction patterns
• Your control: These are necessary for form security but don't track you across sites
• Privacy policy: Google Privacy Policy

How Cookie Duration Works

Session Cookies: These are temporary and are automatically deleted when you close your web browser. They help maintain your session while you browse our site.

Persistent Cookies: These remain on your device for a set period (shown in the duration above) or until you manually delete them. They remember your preferences between visits.

Automatic Expiration: All cookies have expiration dates after which they are automatically removed from your device, even if you don't manually delete them.

Managing Your Cookie Preferences

You have several options for managing cookies:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

Browser Settings

You can also control cookies through your browser settings:

Chrome:

1. Go to Settings > Privacy and security > Cookies and other site data
2. Choose your preferred cookie settings

Firefox:

1. Go to Settings > Privacy & Security
2. Under Enhanced Tracking Protection, choose your settings

Safari:

1. Go to Preferences > Privacy
2. Choose your cookie and tracking settings

Edge:

1. Go to Settings > Cookies and site permissions
2. Choose your cookie settings

Opt-Out Links

For third-party cookies, you can opt out directly:

• Google Analytics: Google Analytics Opt-out
• All Google services: Google Ad Settings

Important Note: Disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to function.

Cookie Retention

Different cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain for a specified period or until manually deleted
• Analytics cookies: Typically stored for up to 2 years
• Preference cookies: Usually stored for 1 year

You can delete cookies at any time through your browser settings. However, this may affect your experience on our website.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Our use of cookies
• Legal requirements
• Technology developments
• Business practices

When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our website banner or email (if you're subscribed)
• Ask for your renewed consent where required by law

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Legal Basis for Using Cookies

For non-essential cookies (analytics, marketing), we obtain your explicit consent before setting these cookies.

Legitimate Interest

For some cookies, we rely on legitimate interest, such as:

• Website security and fraud prevention
• Analytics to improve our services
• Technical functionality

Contractual Necessity

Some cookies are necessary to provide the services you've requested, such as:

• Session management
• Security features
• Form functionality

Your Rights Regarding Cookies

Under applicable privacy laws, you have the right to:

• Be informed: About the cookies we use (through this policy)
• Give consent: Choose which cookies to accept
• Withdraw consent: Change your mind about cookies at any time
• Access information: Know what cookies are stored on your device
• Object: To the use of cookies for certain purposes
• Data portability: Receive your cookie-related data in a usable format

To exercise these rights, you can:

• Use our cookie consent banner
• Adjust your browser settings
• Contact us using the information below